Departure Formalities

Departure Formalities

This page covers the steps for departing from Soekarno-Hatta: check-in, baggage, security and boarding.

Terminal 2 from the Skytrain line — photo Juxlos, CC BY-SA 4.0 (Wikimedia Commons).

Terminals and check-in

Check-in for all three terminals is located on the departure levels. Terminal 1 (sub-terminals A, B and C) opened in 1985, Terminal 2 (D, E and F) in 1991, and Terminal 3 Ultimate in 2016 with 112 check-in counters. Self-service check-in is available where your airline provides it.

Airlines at Soekarno-Hatta

The airport hosts Indonesia’s main airlines:

Airline Code Contact Check-in
Garuda Indonesia GA garuda-indonesia.com Per your booking
Batik Air ID batikair.com Per your booking
Lion Air JT lionair.com Per your booking
Citilink CL citilink.co.id Per your booking
Indonesia AirAsia QZ airasia.com Per your booking

Airlines and destinations

Soekarno-Hatta hosts the country’s main airlines — Garuda Indonesia, Batik Air, Lion Air, Citilink, Indonesia AirAsia, Sriwijaya Air, Super Air Jet and TransNusa — and international carriers across Asia-Pacific, the Middle East, Europe and Africa. See the Airlines page.

Getting there

  • Airport Rail Link — SHIA station to Manggarai in about 45 minutes, every 30 minutes between 05:00 and 22:00.
  • Skytrain — free; Terminals 1, 2 and 3 with the airport station, every 5 minutes.
  • Transjakarta buses — route SH1 to Kalideres and route SH2 to Blok M.
  • DAMRI coaches — state coaches to destinations across Greater Jakarta.

Entry formalitiesTerminal guide