Baggage and Customs at Soekarno-Hatta International Airport

Baggage allowances and restricted-item rules are set by airlines and relevant authorities. Before travelling through Soekarno-Hatta International Airport, check the rules that apply to your carrier, route and destination.

Checked and cabin baggage

Confirm the number, size and weight of bags included in your fare. Check fees for excess baggage, sports equipment, musical instruments and special items directly with the airline. Keep valuables, medication and essential documents in permitted cabin baggage.

Lost or damaged baggage

If a checked bag does not arrive or is damaged, contact the airline’s baggage service desk or ground handler in the baggage reclaim area before leaving. Keep your baggage tag and boarding pass and obtain a claim reference.

Customs on arrival in Indonesia

International arrivals must follow Indonesian customs and declaration requirements. Rules can change and may depend on goods carried, value and personal circumstances. Consult the official Indonesian Customs authority for current allowances, declarations and restricted goods.

Connecting passengers

Ask your airline whether baggage is checked through to your final destination. If you are travelling on separate tickets, you may need to collect your bags, clear customs and check in again. Confirm all transfer arrangements before departure.