Departures Hall at Soekarno-Hatta International Airport

Soekarno-Hatta departures operate from Terminal 1, Terminal 2 or Terminal 3 depending on the airline and flight. Confirm your terminal before leaving for the airport; do not assume the terminal from a previous trip.

Check-in and baggage drop

Counter locations and opening times are set by the airline and can vary by flight. Check your booking for check-in deadlines, baggage allowance, document requirements and any online check-in options.

Security and immigration

After check-in, follow signs and staff instructions for security screening and immigration formalities where applicable. Keep travel documents and boarding pass ready.

Find your gate

Check the flight information screens for the assigned gate and boarding time. Gate information can change, so check again before boarding and follow announcements.

Allow enough time

Road traffic around Greater Jakarta can be heavy. Allow time for the journey to the airport, terminal access, check-in, baggage drop and passenger screening. Follow the airline’s recommended airport arrival time.