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Departure Formalities

Departure Formalities

This page covers the steps for departing from Soekarno-Hatta: check-in, baggage, security and boarding.

Terminal 2 seen from the elevated Skytrain line.
Terminal 2 from the Skytrain line — photo Juxlos, CC BY-SA 4.0 (Wikimedia Commons).

Terminals and check-in

Check-in for all three terminals is located on the departure levels. Terminal 1 (sub-terminals A, B and C) opened in 1985, Terminal 2 (D, E and F) in 1991, and Terminal 3 Ultimate in 2016 with 112 check-in counters. Self-service check-in is available where your airline provides it.

Airlines at Soekarno-Hatta

The airport hosts Indonesia’s main airlines:

AirlineCodeContactCheck-in
Garuda IndonesiaGAgaruda-indonesia.comPer your booking
Batik AirIDbatikair.comPer your booking
Lion AirJTlionair.comPer your booking
CitilinkCLcitilink.co.idPer your booking
Indonesia AirAsiaQZairasia.comPer your booking

Airlines and destinations

Soekarno-Hatta hosts the country’s main airlines — Garuda Indonesia, Batik Air, Lion Air, Citilink, Indonesia AirAsia, Sriwijaya Air, Super Air Jet and TransNusa — and international carriers across Asia-Pacific, the Middle East, Europe and Africa. See the Airlines page.

Getting there

  • Airport Rail Link — SHIA station to Manggarai in about 45 minutes, every 30 minutes between 05:00 and 22:00.
  • Skytrain — free; Terminals 1, 2 and 3 with the airport station, every 5 minutes.
  • Transjakarta buses — route SH1 to Kalideres and route SH2 to Blok M.
  • DAMRI coaches — state coaches to destinations across Greater Jakarta.

Entry formalitiesTerminal guide

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